Wonga is a UK based loan company that offers short term, high-cost credit. They offer short term debt assistance by lending money with a high APR (Annual Percentage Rate). Founded in 2011, Wonga is committed to helping people with unexpected expenses that are in need of a little financial help.
The customer service team at Wonga are committed to supporting their customers in all areas of their loan requests and repayments. The Wonga support team can be contacted on the following customer service telephone number: 0207 138 8330. This is not a free telephone number, but customers calling this number with inclusive minutes in their phone package will be able to call this number with those inclusive minutes, free of charge. This number is available from Monday to Sunday, from 07:00 to 22:00.
Customers wanting to make their repayments there is an automated repayment line; 0207 138 0063. Customers needing to make repayments on this number from outside the UK, should call: +44 207 138 0063. International charges will apply so any customers calling this number from outside the UK are advised to check their international call rates with their service provider.
Customers who need to contact the media team can call the following number: 0207 284 5679.
Customers looking to make a FCA Redress Programme Query, can call the following number: 0800 840 0836. This is a free telephone number and the line is available from Monday to Saturday, from 08:00 to 18:00.
WONGA Customer Service by Internet
It is also possible for customers to contact the Wonga customer service team online, through the internet and through their website.
Customers can contact the customer service team by emailing the following email ad-dress: firstname.lastname@example.org. Customers who would like to send a complaint can send an email to the following address: email@example.com
The Wonga customer service team also look after and support their customers through their wide range of social media platforms. The main social media platform that Wonga uses to communicate with and service their clients is on Twitter. On Twitter, customers are encouraged to give feedback, ask a wide range of questions regarding the loan services provided by Wonga and find out important information about their financial support ser-vices.
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