Megabus is the market-leading budget inter-city coach operator in the UK. It is part of the Stagecoach Group, which offers greener smarter travel at great value prices. The Megabus service links over 90 locations, offering high-quality, low-cost travel in some of the country’s most modern coaches and carrying more than five million passengers a year.
Contacting Megabus by Phone
The Megabus customer service phone number is 0141 352 4444. This line is open 24 hours a day, seven days a week. Calls to this number may be recorded for quality and training purposes. To make a booking by phone, ring 0900 1600 900. This line is open every day between 7am and 10pm.
The prefix 0141 is for Glasgow and the surrounding area. 0141-numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call for landline calls. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
The prefix 0900 is for a premium rate number. Calls to this number will cost 65p per minute, plus an access charge, set by your phone company, of between 7p and 12p per minute from landline phones, and of between 50p and 55p per minute from mobiles.
Contacting Megabus via the Internet
In the Customer Service section the website offers a long list of answers to frequently asked questions (FAQs). If you wish to write to the company, email them. Your email will be answered within 72 hours.
Megabus on Social Media
Megabus is followed and/or has been liked by over 22,000 people on Facebook. The FB page (@megabus.comUK) is monitored by the customer service department from 7am to 7pm on weekdays. Within these times messages are usually answered within an hour. The Megabus Twitter account is followed by over 19,000 people. The Twitter account (@megabusuk) is monitored on weekdays between 7am and 7pm for incoming messages. The Megabus page on Google+ is followed by 67 people even though it has no content. The company’s Instagram page is followed by 215 people, while their Flickr page is followed by 19 people.
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